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As part of Manzana’s on-going commitment to improving the way we deliver our solutions we conduct quarterly customer surveys. The survey focuses on four key Manzana areas: people, solutions, training, and solution delivery.

Manzana would like to thank all our customers that responded to the survey, you’re insights, as always, are greatly appreciated.

Manzana would also like to thank the people that responded to our second and third quarter surveys for the year – a lot of notes were taken from the surveys and procedures and processes have been changed to reflect your views.

Major notes from final quarter survey:

– Manzana received no negative marks throughout the entire survey

– All questions saw an improvement in their overall responses

– Customer experience out of 10: In the previous survey Manzana received a 6.7 out of 10 average. In the latest quarterly survey Manzana has received an 8.45 out of 10.

– Reservations in working with Manzana again: In the previous survey we saw 20% of respondents had reservations in working with Manzana again. The latest survey has seen 0% of respondents having reservations.

– Training and installations: Previous surveys have seen a 23 – 25% rate of unhappiness with installations and initial training. Latest surveys have shown a 0% rate of unhappiness.

– Over 90% of respondents agreed or strongly agreed with the statement that the solution has met their needs – 10% where neutral. No disagreements given.

– Overall 85% of you felt that Manzana staff went out of their way for you – with 15% remaining neutral.

Survey petrol voucher

Congratulations to Philip Moll from Wilson school for winning the $50 petrol voucher. Every survey respondent was entered into the draw for a $50 petrol voucher and this quarter the voucher finds its way to Philip.

Once again, Manzana would like to thank all its customers for responding to the survey and sharing you insights. We appreciate all feedback.

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Format chose Zinterlock as the easiest, most consistent and cost-effective way to flush mount cabinetry onto walls.

Manzana Xorro Christmas 2015
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This summer, the University of Auckland Department of Civil Engineering has supplied eight student interns to work with Xorro on developing a targeted learning solution. These interns have been working alongside another seven interns from Massey University contributing to product development in Xorro Workboook and Xorro-Q projects.

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This week Xorro releases version 2.2 of its Workbook whiteboarding software, co-branded Alphateach in the UK and Europe. The new version includes features such as PDF import, enhanced design of the ruler tool, added grid functions and much more.

Student response systems in use in class
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Recently we followed up with Dr Michael Rehm from University of Auckland’s Business School, on how he uses student response systems such as Xorro Q in his courses.

Label questions in Xorro-Q
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In September Xorro quietly released Label questions for the Xorro-Q audience assessment platform. Label questions provide a flexible and fast assessment tool suited to any topic.

Flexiroller, BalanceBox, Zinterlock
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Whether it’s raising an 84″ display to above head height for crowds, or bringing 55″ interactive screens within easy reach of pre-schoolers, better design adds up to winning flexibility, sturdiness and safety. Getting it wrong means less value from your display, and substantial costs and safety issues. We take a look at the latest & best options for securing, lifting and moving large displays, keeping safety and durability foremost.

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This week, after months of beta testing and progressive improvements, Xorro finally released version 2.0 of the powerful whiteboarding software Workbook (also branded Alphateach and Imergo Aqua in other markets). Workbook was originally written by 2Touch for use with 2Touch interactive whiteboards. Since 2013, Xorro has taken over all software related developments, and today Xorro Workbook is […]

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Xorro-Q provides a simple game-like context that motivates students to practice algebra concepts. Using any browser (no plug ins or downloads needed) your students can “play” a problem-based algebra activity set by you. Xorro-Q’s Free Facilitator is ideal (and free) for groups of less than 33 participants. Test your own linear algebra skills on the sampler in the article. Then read on to find the simple instructions to get underway with your own Free Facilitator access.

Zinterlock: your secure mounting solution
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Manzana and 2Touch Australia have developed Zinterlock: an extremely low-cost, ultra-secure yet very simple flush-mount solution for mounting large, heavy, fragile or valuable items onto walls.